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Careers · Wichita, Kansas

Commercial Lines Account Manager | Client Risk Advisor

We are looking for a trusted advisor who enjoys helping business owners protect what they have built and who wants to play a meaningful role in growing a modern, client-focused independent agency.

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Location
Wichita, KS (Hybrid)

Employment
Full-Time

Compensation
$60,000–$80,000+ depending on experience

The Role

Position Summary

As our Commercial Lines Account Manager | Client Risk Advisor, you will become a trusted partner to commercial clients and an integral member of the IPI team. You will work directly with business owners, producers, and insurance carriers to deliver exceptional service while helping clients identify and manage risk.

What You’ll Do

  • Serve as the primary service contact for commercial clients and build long-term relationships through exceptional communication and service.
  • Conduct annual policy reviews, identify potential coverage gaps and risk exposures, and coordinate renewals and remarketing strategies.
  • Prepare complete underwriting submissions and market new and renewal accounts to multiple insurance carriers.
  • Develop relationships with carrier underwriters, negotiate coverage and pricing, and prepare professional client proposals.
  • Process policy changes and endorsements, issue certificates of insurance, manage audits, and review policies for accuracy and completeness.
  • Maintain agency management system documentation and coordinate claims assistance when needed.
  • Help improve workflows, service standards, technology implementation, and the overall client experience.

Required

  • Kansas Property & Casualty License, or ability to obtain promptly.
  • Minimum of three years of Commercial Lines insurance experience.
  • Strong understanding of commercial insurance coverages.
  • Excellent written and verbal communication skills.
  • Outstanding organizational and time-management abilities.
  • Ability to manage multiple priorities while maintaining exceptional attention to detail.

Preferred

  • CISR, CIC, CRM, or another professional insurance designation.
  • Experience with Applied Epic, AMS360, HawkSoft, EZLynx, or a similar agency management system.
  • Experience marketing commercial accounts with multiple carriers and preparing high-quality underwriting submissions.
  • Strong relationships with commercial underwriters.

Who You Are

  • Enjoys helping clients solve problems and thinks beyond simply processing paperwork.
  • Takes ownership of work and values teamwork and collaboration.
  • Is proactive, organized, dependable, and communicates professionally and confidently.
  • Wants to continue learning, growing, and delivering exceptional client service.

Compensation & Benefits

  • Competitive salary ($60,000–$80,000+, depending on experience).
  • Performance bonus opportunities.
  • Hybrid or remote work flexibility.
  • Paid Time Off and paid holidays.
  • Licensing and continuing education support.
  • Professional development opportunities.
  • Opportunities for advancement as the agency grows.

A Unique Opportunity

IPI is building a growth-oriented firm centered on long-term relationships, strategic partnerships, and exceptional client service. You will have the opportunity to work with a diverse range of commercial clients, collaborate with referral partners, improve workflows, refine the service model, and contribute ideas that influence the agency’s future.

What Success Looks Like

Within Your First 90 Days

  • Learn the agency management system, carrier appetite, and internal workflows.
  • Build relationships with clients, carrier partners, and producers.
  • Become familiar with IPI service and communication standards.
  • Begin independently servicing assigned accounts.

Within Your First 6 Months

  • Become a trusted resource for assigned commercial clients.
  • Manage renewals proactively and identify opportunities to improve coverage.
  • Develop productive relationships with carrier underwriters.
  • Assist producers with high-quality underwriting submissions.
  • Recommend improvements that enhance client service and operational efficiency.

Within Your First Year

  • Be recognized by clients as a knowledgeable and dependable advisor.
  • Help strengthen IPI’s reputation for responsiveness and professionalism.
  • Play an active role in improving agency operations and client experience.
  • Support the continued growth of the commercial insurance practice.
  • Position yourself for advancement into a leadership role as the agency grows.

Career Growth

IPI is committed to promoting from within whenever possible. Potential advancement paths for someone who demonstrates initiative, expertise, leadership, and exceptional service may include:

  • Senior Commercial Lines Account Manager
  • Senior Client Risk Advisor
  • Director of Client Services
  • Operations Manager
  • Agency Operations Director

Join Our Team

Interested in This Role?

If you want to build trusted relationships, contribute ideas, and grow with a modern independent insurance agency, we would like to hear from you.

Start the Conversation

Submit your contact information, a few brief qualification details, and your resume through the online application form. You may also include a cover letter. Your application will be routed directly to the IPI team for review.

Apply for This Role